Provide First Aid

Welcome to the HLTAID011 - Provide First Aid. 

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.


1. Respond to an emergency situation.

1.1. Recognise and assess an emergency situation.

1.2. Ensure safety for self, bystanders and casualty.

1.3. Assess the casualty and recognise the need for first aid response.

1.4. Seek assistance from emergency services.

 2. Apply appropriate first aid procedures.

2.1. Perform cardiopulmonary resuscitation (CPR) in accordance ARC guidelines.

2.2 Provide first aid in accordance with established first aid principles.

2.3. Display respectful behaviour towards casualty.

2.4. Obtain consent from casualty where possible.

2.5 Use available resources and equipment to make the casualty as comfortable as possible.

2.6 Operate first aid equipment according to manufacturers’ instructions.

2.7 Monitor the casualty’s condition and respond in accordance with first aid principles.

3. Communicate details of the incident.

3.1. Accurately convey incident details to emergency services.

3.2. Report details of incident in line with appropriate workplace or site procedures.

3.3 Complete applicable workplace or site documentation, including incident report form.

3.4. Maintain privacy and confidentiality of information in line with statutory or organisational policies.

4. Review the incident.

4.1. Recognise the possible psychological impacts on self and other rescuers and seek help when required.

4.2. Contribute to a review of the first aid response as required.


$299 inc. GST

The HLTAID011 - Provide First Aid Course is $299. This is an all-inclusive fee.


_ hours

This course is competency-based. (add more details about course length here)



Evidence of the ability to complete tasks outlined in the above units in the context of the workplace or community setting. 

There must be evidence that the candidate has completed the following tasks in line with State/Territory regulations, first aid codes of practice, first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies and workplace or site procedures: 

Managed, in line with ARC guidelines, the unconscious, breathing casualty including appropriate positioning to reduce the risk of airway compromise

Managed, in line with ARC guidelines, the unconscious, non-breathing adult, including:

  • Performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor 
  • Following the prompts of an automated external defibrillator (AED) to deliver at least one shock 
  • Demonstrating a rotation of single rescuer operators with minimal interruptions to compressions 
  • Responding appropriately in the event of regurgitation or vomiting 

Managed, in line with ARC guidelines, the unconscious, non-breathing infant, including: 

  • Performing at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface.

Managed casualties with the following: 

  • anaphylaxis 
  • asthma 
  • non-life-threatening bleeding 
  • choking 
  • envenomation, using pressure immobilisation 
  • fractures, dislocations, sprains and strains, using appropriate immobilisation techniques 
  • minor wound cleaning and dressing 
  • nosebleed 
  • shock 
Responded to at least one simulated first aid incident contextualised to the candidate’s workplace or community setting, where the candidate has no knowledge of the casualty’s condition prior to starting treatment, including: 

  • identifying the casualty’s illness or injury through history, signs and symptoms 
  • using personal protective equipment (PPE) as required 
  • providing appropriate first aid treatment 
  • conveying incident details to emergency services or advising casualty on any required post incident action 
  • providing an accurate verbal and written report of the incident 
  • reviewing the incident.


Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit: 

guidelines and procedures including: 

  • ARC guidelines relevant to the provision of First Aid 
  • First Aid guidelines from Australian national peak clinical bodies 
  • Potential incident hazards and risk minimisation processes when providing first aid 
  • Infection control procedures, including use of standard precautions and resuscitation barrier devices 
  • Requirements for currency of skill and knowledge
  • First aid codes of practice 
  • Appropriate workplace or site procedures relevant to the provision of first aid
  • Contents of first aid kits 

legal, workplace and community considerations, including: 

  • duty of care requirements 
  • own skills and limitations 
  • consent and how it relates to the conscious and unconscious casualty 
  • privacy and confidentiality requirements 
  • awareness of potential need for stress management techniques and available support for rescuers 

considerations when providing CPR, including: 

  • upper airway and effect of positional change 
  • appropriate duration and cessation of CPR 
  • appropriate use of an AED 
  • safety and maintenance procedures for an AED 
  • chain of survival 
  • how to access emergency services 

techniques for providing CPR to adults, children and infants including: 

  • how to recognise that a casualty is unconscious and not breathing normally 
  • rate, ratio and depth of compressions and ventilations 
  • correct hand positioning for compressions 
  • basic anatomy, physiology and the differences between adults, children and infants relating to CPR.

Signs, symptoms and management of the following conditions and injuries:

  • allergic reaction
  • anaphylaxis
  • asthma
  • non-life threatening and life-threatening bleeding
  • burns
  • cardiac conditions, including chest pain
  • choking
  • diabetes
  • drowning
  • envenomation - all current treatments
  • eye injuries
  • fractures, dislocations, strains and sprains
  • head, neck and spinal injuries
  • hypothermia
  • hyperthermia
  • minor wounds
  • nose-bleed
  • poisoning
  • seizures
  • shock
  • sharps injuries
  • stroke


Each candidate to demonstrate skills in an environment that provides realistic in-depth, scenarios and simulations to assess candidates’ skills and knowledge. Due to the nature of this type of training, it is acceptable for the performance evidence to be collected in a simulated environment. Compression and ventilation skills must be demonstrated on resuscitation manikins following ARC guidelines for the purpose of assessment of CPR procedures. 

Assessment will ensure access to:



Adult and infant resuscitation manikins following ARC guidelines for the purpose of assessment of CPR procedures



Adrenaline auto-injector training device



AED training devices



Workplace first aid kit



Placebo bronchodilator and spacer device



Different types of wound dressings and bandages



Blankets and items to treat for shock



Personal protective equipment (PPE)



Workplace injury, trauma or illness record, or other applicable workplace or site incident report form

Simulated assessment environments must simulate real-life situations where these skills and knowledge would be performed, with all the relevant equipment and resources of that workplace or community environment.



HLTAID009 - Provide Cardiopulmonary Resuscitation.

 For more information please visit training.gov.au

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